Globaltribe, Lda (Tribe Açaí) Privacy Policy
Globaltribe, Lda (“Tribe Açaí”, “we”, “us” or “our”) is committed to protecting the privacy of its users and customers. This Privacy Policy describes how we collect, use and protect the personal data provided by users on our website https://tribeacai.com, in accordance with applicable law, including the General Data Protection Regulation (GDPR).
1. Scope of the Privacy Policy
Tribe Açaí is committed to maintaining the confidentiality of all personal information provided by the user. This policy applies to personal data collected through the website, via forms, contacts or any interaction with the website.
2. Data collected
We collect the following personal data through the forms on our website:
- General contact form: Name, surname, email, cell phone, subject and message.
- B2B contact form: Name, surname, email, cell phone, company and message.
- Recruitment form: Full name, date of birth, email, cell phone, place of residence, nationality, vacancy applied for, comments and CV.
- Catalog request form: Name, email, cell phone.
- Newsletter subscription form: Email.
3. Purpose of the Collection and Processing of Personal Data
The data collected is processed for the following purposes:
- Contacts and queries: To answer queries, provide information on products and services.
- B2B: To develop business solutions and establish commercial relationships.
- Recruitment: To process job applications.
- Newsletter: To send promotional and informative communications about our products.
- Future e-commerce transactions: To process orders, deliveries and payments.
4. Legal basis
The processing of your personal data is based on your explicit consent, by sending in the forms, or on the need to execute a contract (orders, recruitment) or to comply with legal obligations (invoicing, delivery of orders).
5. Data Sharing
Your data may be shared with:
- Third-party service providers, such as Google Analytics, Google Maps, Facebook Pixel, geocoding platforms, and YouTube video integration, to improve the browsing experience.
- Subcontracted entities, such as logistics operators, for processing deliveries.
- Legal authorities, whenever necessary to comply with legal obligations.
6. Transfer of Data to Third Parties
Globaltribe, Lda does not sell your data to third parties. The data may be shared with subcontractors for the delivery of orders or for site maintenance purposes.
7. Data Security
Globaltribe, Lda adopts appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration. However, please be advised that due to the open nature of the Internet, we cannot guarantee the absolute security of information transmitted online.
8. Data Retention
Personal data will only be kept for the period necessary to fulfill the purposes for which it was collected, or as imposed by applicable legislation. In the case of marketing data, it will be retained until consent is withdrawn.
9. Data subjects’ rights
According to the GDPR, users have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Correct ing incomplete or incorrect data.
- Deletion: Request the deletion of personal data, unless otherwise required by law.
- Opposition: Opposing the processing of data.
- Portability: Request the transfer of your data to another entity.
You can exercise your rights by emailing info@tribeacai.com or by writing to: Globaltribe, Lda, Zona Industrial, Rua C, lotes 50-52, 2090-242 Alpiarça, Portugal.
10. Marketing and Communications
Globaltribe, Lda may use the personal data provided to send marketing communications, if you have given your consent. You can opt out of receiving further communications at any time.
11. Existence of Automated Decisions
Our website automatically collects information related to user visits (such as IP address, interactions and pageviews) to improve navigation and service.
12. Updates to this Policy
This Privacy Policy may be updated at any time by publication on the website. We recommend that you review this policy regularly.
13. Contact
If you have any questions or concerns about this Privacy Policy, please contact us:
- Telephone: +351 243 247 593
- Email: info@tribeacai.com
- Address: Globaltribe, Lda, Zona Industrial, Rua C, lotes 50-52, 2090-242 Alpiarça, Portugal.
14. Right to Complain
If you feel that your privacy rights are being violated, you have the right to lodge a complaint with the National Data Protection Commission (CNPD).